Using these Procedures (Reablement)

The Surrey Reablement Service is a countywide, Care Quality Commission-registered support service designed to help adults regain skills, confidence, and independence following a period of illness, hospital admission, or a change in their functional ability. The service operates across Surrey teams and offers short-term, goal focused support delivered in people's homes. This support is provided free of charge for a few days up to a maximum of six weeks, depending on individual need. 

As a therapy led service, our Reablement Practitioners work collaboratively with individuals to create tailored support plans that promote independence, guided and enhanced by the expertise led service, our Reablement Practitioners work collaboratively with individuals to create tailored support plans that promote independence, guided and enhanced by the expertise of Occupational Therapists. 

There are 4 area reablement services that operate across the county.  

Eligibility 

Eligibility is on a case-by-case basis, but people would usually: 

• Have reablement goals;
• Have given consent to have a reablement service (or this has been deemed in their best interests under the Mental Capacity Act 2005);
• Be over the age of 18; and 
• Have the potential to gain skills. 

Contact information 

East 1 - Reablement Team - east1.reablement@surreycc.gov.uk

East 2 - (Mid Surrey) - east2.reablement@surreycc.gov.uk

West 1 - (Guildford & Waverley - Surrey Heath) - west1.reablement@surreycc.gov.uk

West 2 - (Northwest) - west2.reablement@surreycc.gov.uk

Out of Hours - hbc.outofhours@surreycc.gov.uk

These procedures should be used by the reablement service when:

• Receiving a contact or referral
• Establishing reablement needs (where an assessment of needs has not been completed)
• Reablement planning
• Reviewing reablement

The element of the service regulated by the Care Quality Commission should refer to the Universal Procedures as required, and to guidance in the Surrey Local Resources of outside of this site.

Please refer to the Surrey Adult Care Providers Handbook and the Local Resources for Reablement guidance.